Frequently Asked Questions

Here you will find useful information and assistance on all aspects of our mounting systems – from general questions to special topics. If you need further information, our team will be happy to assist you. Contact us.

U-Builder


Yes. U-Builder is a free design tool from Unirac that enables users to create plan sets and generate permit-ready engineering calculations using Unirac racking systems.

Yes. Account requests are processed directly through the website following on-screen instructions—no additional support required.

Yes. Engineering support is available via email for tool-related questions, project issues, or general assistance. Typical response time is 24–48 hours.

“Design on Map” applies all engineering factors and calculations needed for permit-ready outputs and AHJ review. “Blank Page” is intended for scratch-pad designs, learning, or rough sizing. For accurate engineering outputs, Unirac recommends using “Design on Map.”

Yes. Plan sets can be downloaded in both PDF and editable CAD formats for review and collaboration.

Yes. U-Builder generates complete engineering reports accepted by AHJs. If a local jurisdiction requires additional documentation outside of U-Builder’s ASCE and related design standards, Unirac can support those requests.

Plan sets must be stamped by the project’s Structural Engineer or Engineer of Record before submittal to ensure compliance with local code requirements. Unirac also offers third-party engineer stamping services for a modest fee.

No. There is no fee for access to state-stamped letters or expedited engineering reviews. State letters are available on the Unirac website under each system’s product documentation link.